Skip Navigation
0 of 0 Displaying
 |   Displaying

No Results

    Simplified Claim Process


    Documentation requirement for Simplified Claim Process

    • Claimant Statement form or written intimation from claimant mentioning policy details, date of death, place and cause of death.
    • Death certificate issued by Municipal Corporation / local authorities or in lieu of registered death certificates following documents can be submitted:
      • Death certificate / List of casualties issued by Railway Authorities/ Police authorities or any State or Central government authorities.
      • Nominee Identity, Residence Proof, and bank account details/cancelled cheque copy
      • On case-to-case basis additional documents can be called for if required

    Note: - In case of such a situation where even nominee had died, claim intimation can be done by 3rd party, however, claim proceeds can only go to designated legal heir of the deceased life assured.

    Toll free number: 1800-425-6969 (For customers calling from within India only) for any claims.

    SPOC and contact details for sending any claims related documents:

    For any escalations / assistance, contact Sandhya Paul (

    Settlement of claims in respect of Train Accident victims: Accident happened at Orissa State on 02.06.2023
    Name of the Life Insurer: PNB Metlife India Insurance Co Ltd
    As on : December 25, 2023


    Type of Claim Claims Intimated Claims settled Claims Outstanding Remarks
    Number Amount
    (in lacs)
    Number Amount
    (in lacs)
    Number Amount
    (in lacs)
    1 Individual Insurance Death claims (including rider benefit if any) - - - - - - -
    2 PMJJBY Death Claims - - - - - - -
    3 Personal Accident(Other than PMSBY)
      - - - - - - -
    4 Health Claims
      - - - - - - -
    5 All Other Miscellaneous   - - - - - - -


    Collapsed Expanded

    As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at or You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.

    PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance PlansTerm PlanProtection PlansLong Term Savings Plans , Retirement Plans & Child Education Plan.

    Site best viewed in following browsers
    Chrome 70+ , IE 11+, Firefox 76+, Safari 11+

    Get Trusted Advice Get Trusted Advice

    Ask khUshi

    Hi! I’m khUshi. How can I help you?