Claim Overview | PNB MetLife Insurance Claim Philosophy
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Claims Overview

Claims Philosophy

PNB MetLife believes that all rightful claims should be settled promptly and efficiently while ensuring a satisfying experience to our customers, and demonstrates this by:

  • Assessing claims in a fair and objective manner
  • Extending support to the claimant at every stage of the process
  • Keeping the customer experience in mind while assessing all legitimate claims

We have settled 91%* of the claims received by us.
*Composite Ratio for Individual & Group Plans as per FY 2015-16. Please visit the IRDAI website www.irdai.gov.in for further details.