It’s always important to make a note of important claim related information and be fully aware of all the guidelines. As per IRDAI (Insurance Regulatory Development Authority), the insurance company is required to settle a claim within 30 days of receipt of all requirements for non-investigated cases. However, if the claim warrants further verification, the company should complete its procedures within 6 months from the receipt of the written intimation of the claim. In case of non-compliance of the same relevant penal interest has to be paid. Further the rate and period of interest are decided as per IRDAI guidelines.
Once all the required documents are received by PNB MetLife, we will process your claim within 30 days of receipt of last document for all cases where further investigation is not required and upto 6 months from date of intimation for cases where further investigation is required.
Attestation is required on certain documents. Kindly contact your closest PNB MetLife branch for more details.