khUshi is your very own PNB MetLife Pocket Insurance App who is always available to answer your policy related questions and simplify your service experience anytime, on-the-go.
Simply download the app from Google Play Store and login using your PNB MetLife website ‘customer login’ credentials or ‘register’ to create your login credentials.
To start a conversation, you can simply type your query or just tap the microphone icon in the chat window to enable voice and khUshi will start listening and respond to your query.
Yes, off course! Once you login to the app, you can click on the icon besides the text box to access the shortcut menu and khUshi will provide the information you seek on your policy
khUshi can provide real-time information about your insurance policy and at the same time accept servicing requests. Below are the details khUshi can currently assist you with and there’s a lot more she is currently being trained upon, so keep interacting with her and stay updated on your policy.
Share policy related details:
Take your request to update:
And many more…
Yes, you will receive communications for all requests placed through khUshi. You can also contact our touchpoints to know more details about your requests and transactions.
khUshi learns from the interactions she has with customers. With her machine learning capabilities, she keeps getting better in understanding your need and intent – so keep interacting & see khUshi learn.
Currently khUshi understands and replies in English but we’re teaching khUshi different languages. Learning them and becoming fluent will take some time though, so please be patient.
Currently khUshi is available for Andriod mobile users with version 4.0 and above.
Yes. Your interactions with khUshi are protected and secured so be rest assured your personal & policy details are safe.
As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at email@example.com or firstname.lastname@example.org. You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.
PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance Plans, Term Plan, Protection Plans, Long Term Savings Plans , Retirement Plans & Child Education Plan.