We aim to provide the best in customer service. In the rare event of you not being satisfied with the services provided, you can highlight your concern on the below mentioned touch points:
For any complaint/grievance, please approach any of our following touch points:
In case you are not satisfied with the resolution provided, please write to:
Associate Director, Customer Services, Operations and Services,
Grievance Redressal Officer.
PNB MetLife India Insurance Co. Ltd,
Platinum Towers, 4th Floor, Sohna Road,
Sector - 47, Gurgaon – 122002
In case you are not satisfied with the decision from above offices, you may contact the Insurance Regulatory and Development Authority of India.
Grievance cell (Complaint against Life Insurer)
Consumer Affairs Department - Grievance Redressal Cell,
Insurance Regulatory and Development Authority of India (IRDAI)
3-5-817/818, United India Towers, 9th Floor,
Hyderabad – 500 029