Simplified Claim Settlement Process for Kerala & Karnataka

Simplified Claim Settlement Process for Kerala & Karnataka

Documentation requirement for processing Claims

  • Simplified Claimant Statement (attached herewith) or written intimation from claimant mentioning policy details and date of death
  • Death certificate issued by Municipal Corporation / local authorities (In absence of the same following documents can be submitted: Death certificate / Report issued by Police authorities / Report issued by Armed forces) or confirmation of death issued by local government
  • Nominee ID & Residence Proof and account details / bank certificate of the nominee

  • Toll free number: 1800-425-6969 for any death claims
  • Zonal SPOC and contact number for sending any claims related documents: R Sreeja (rsreeja@pnbmetlife.com)
  • Email ID: indiaservice@pnbmetlife.co.in
  • For any escalations / assistance contact: Himlay Rai (022-41790226), Vaspa Mane (022-41790106) for Kerala and Kulkesh Yadav (9999067463) for Karnataka