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    CSR Initiatives

    Past CSR Projects

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    Badminton Training for Underprivileged Children

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    Badminton is the second most popular sports in India, and we endeavor to take this sport to the grassroots, by supporting the young talents from the underprivileged community. We have been supporting underprivileged children from different parts of the country with quality coaching and training on badminton since 2015.

    During FY 2020-21, we supported 132 underprivileged children across 6 cities – Delhi, Mumbai, Kolkata, Dhanbad, Bhopal and Chennai with Badminton trainings and nutrition, with help of our NGO partner. Our NGO partner has tied-up with Prakash Padukone Sports Academy (PPSM), which along with the coaching, training and nutritional assessment of the beneficiaries also provides regular inputs on their technical capacity and physical strength.

    Under regular circumstances, we also provide these beneficiaries an opportunity to participate in PNB MetLife Junior Badminton Championship (JBC), which is the biggest open tournament on badminton for youngsters and is also supported by Badminton Association of India. This was not possible during last year because the tournament had to be cancelled due to COVID-19 pandemic restrictions. We also assisted beneficiaries with hygiene kits to ensure their safety during the pandemic

    CSR Programe In Karnatka

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    PNB MetLife has undertaken two projects in Karnataka with CRY and Prajna Counselling Centre in the area of education and development of children. These projects impact close to 7500 children across 140 villages in Mangalore and Raichur.

    CSR-programme in Karnataka for education and development of children

    The project with Prajna Counselling Centre works with Dakshina Kannada District Council for Child Welfare (DKDCCW) in the spirit of Public Private Partnership. The project focuses on promoting early childhood care and education through strengthening creche centres in over 80 villages of 8 taluks of Dakshina Kannada and Udupi Districts in the area. Total number of children in the intervention area are 858.

    PNB MetLife joined hands with CRY and Sneha Jeevan Samasthe (SJS) in 2014 for a Child Development Project to address the issue of child rights violation in Karnataka. The project focused on educating and empowering communities for ensuring proper implementation of the govt. schemes and reducing drop outs – particularly among the most marginalized communities. With enrolment drives, upgradation of educational infrastructure such as schools, Integrated Child Development Centres (ICDS), hostels and enrolling the malnourished children into govt. schemes, the project reached out to a total of 6,730 children across 55 villages and districts. After achieving the target, PNB MetLife has now exited this project.

    CSR programme in Jammu & Kashmir

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    PNB MetLife (PMLI) and Jammu & Kashmir Bank (JKB), in partnership with CRY set up a project towards the education and development of children across the districts of Baramullah, Bandipora and Srinagar, impacting lives of more than 14,000 underprivileged children in the state in 2014. These projects impact over 35,000 children now and have expanded to include Pulwama.

    The project partners work with influencers like families, communities, local governance structures as required to change attitudes and activate government services so that children’s rights are upheld and there is a permanent sustained change in their lives. The vision for the project is to provide access to quality, inclusive, equitable and participatory education in safe and protective environment for children.

    Health and hygiene initiatives

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    PNB MetLife focuses on promoting health and hygiene through various initiatives. In Orissa and Delhi, toilet building activity was taken up in schools for underprivileged children. 

    Promoting-health and-hygiene through-various initiatives

    This has benefitted more than 800 children. In addition to this, health and hygiene workshops were also conducted for the children to instill the importance of cleanliness and sanitary practices.

    J&K Flood Relief

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    PNB MetLife’s contribution towards relief and rehabilitation efforts in Jammu & Kashmir

    In line with our focus on Customer Centricity, we have undertaken and contributed towards a large scale relief and rehabilitation operation in the recent natural calamity that has struck the State of Jammu & Kashmir. Given our large scale presence in the state, we have undertaken several activities and facilitated adequate relief operations to provide relief those affected by the floods. Our employees have donated one day’s salary towards this relief and rehabilitation effort and are also actively contributing in ground level relief efforts in the state.

    Our Efforts for J&K Flood Relief

    Dedicated Call Centers

    A dedicated war room was set up to contact all our employees and customers and ensure their safety and well-being. We are relieved that all our employees and customers are now safe.

    Dedicated Claim Processing Camps

    Claim camps were set up in Srinagar and Jammu along with J&K Bank. A dedicated special claims help line was also operational. These were done to ensure faster claim settlement with minimal documentation. Two claims were settled within 24 hours of receiving the intimation in Ramban and Ganderbal districts.

    Doctors on call

    PNB MetLife tied up with medical services and doctors for assisting our customers and employees over the phone.

    Food and Relief Material

    Large consignments of packaged food, baby food, water, medicines were sent to help the affected people including our employees.

    Salary Advances/Loans to affected Staff

    Apart from salary advances, efforts are on to provide low cost financing through our bank partners to the affected people.

    Relief Work in Partnership with J&K Bank

    Working closely with J&K Bank we set up our physical claim settlement camps in the Bank branches.

    Insurance Awareness programmes

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    Insurance is perceived as a complex subject with great deal of intricacies. To break this mind-block and help in understanding insurance in a simpler manner, PNB MetLife conducts workshops in partnership with Insurance Foundation of India (IFI).

    Insurance-Awareness- programmes

    The company recently concluded workshops, hosted over 6 days, across 50+ villages in Jammu & Samba districts in Jammu & Kashmir. The company reached out to 150,000 people through roadshows, leaflets and announcements with close to 1200 people attending these workshops on basics and importance of insurance. Supported by Jammu & Kashmir Bank and conducted in partnership with Insurance Foundation of India (IFI), a leading NGO; PNB MetLife continuous to educate masses and help them become financially independent and self-sustaining.

    This is a second in the series of workshops conducted by PNB MetLife on Insurance awareness. The series was launched in Haryana and Uttar Pradesh earlier this year. With a cumulative outreach of 230,000 people across Jammu & Kashmir, Haryana and Uttar Pradesh, PNB MetLife aims to reach out to the rural and semi-urban population driving the key message of insurance awareness and financial inclusion.

    MetLife Foundation Initiatives

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    MetLife Foundation is part of several programmes to improve and simplify the financial lives of people. We have also partnered with several like-minded organisations to create awareness about digital financial services.

    We support several partners including Grameen Foundation and Margdarshak in Uttar Pradesh, Svasti in Mumbai, and Enclude and Sub-K in several states of India to ensure delivery of high quality financial services directly to clients’ doorsteps and neighbourhood shops – safely and securely improving people’s ability to improve their financial lives. Given how important the digital financial inclusion agenda is for an increasing majority of developing countries in the region, these partners will all be a part of the regional learning cohort which is being planned for the later part of 2016. The learning cohort meetings are aimed at providing a platform for us and our partners working on similar issues as us to exchange thoughts and learn from the progress as well as challenges faced by others.

    Women’s World Banking and Ujjivan: MetLife Foundation has also been supporting Ujjivan (via Women’s World Banking) and Parinaam Foundation in Delhi to strengthen the ability of unbanked women entrepreneurs to grow their businesses and use credit well.

    Trickle Up project

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    Trickle Up (TU), a MetLife Foundation partner, works with ultra-poor households to help them “graduate” from severe poverty.

    Trickle Up project

    Based on TU’s successful work in India over the past decade, they have signed an agreement with the Indian Government’s (and worlds) largest Livelihood Program - National Rural Livelihood Mission (NRLM) to replicate the Graduation model in at least two states of India. With our recent grant investment, TU will be able to support over 100,000 households living in severe poverty.

    Sesame workshop

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    Because we know that financial behaviors are influenced by our families and the habits we learn in childhood, we also have an exciting project with the Sesame workshop called “Dream, Save, Do: Financial Empowerment for Families.”

    sesame-workshop titled-Dream, Save-Do-Financial Empowerment-for -Families

    The program is intended to help children and the adults in their lives acquire and use healthy financial skills and behaviors. The programming provides engaging content featuring the Sesame Street Muppets, partnerships with local not for profits, and effective strategies for spending, saving, sharing and donating.


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    As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at or You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.

    PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance PlansTerm PlanProtection PlansLong Term Savings Plans , Retirement Plans & Child Education Plan.

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