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    Simplified Claim Process - Cyclone Remal

    Documentation requirement for processing Claims:

    • Claimant Statement form or written intimation from claimant mentioning policy details and date of death
    • Death certificate issued by Municipal Corporation / local authorities. In absence of the same, following documents can be submitted:
    • Report issued by Police authorities / Report issued by armed forces or confirmation of death issued by Local Government
    • Nominee Identity proof, Residence proof, and account details – Cancelled cheque / Copy of bank passbook
    • On a case-to-case basis additional documents can be called for if required

    Note: In case of such a situation where even the nominee has died, claim intimation can be done by third-party, however, claim proceeds can only go to designated legal heir of the deceased life assured

    Toll free number:1800-425-6969 (For customers calling from within India only) for any claims.

      SPOC and contact details for West Bengal, Mizoram, Assam, Manipur, Meghalaya & Tripura to send any Claims-related documents

    • Sumit Chakrabarty (schakrabart1@pnbmetlife.com)
    • SPOC and contact details for Telangana to send any Claims-related documents

    • Rajesh Nounuri (nounuri.rajesh@pnbmetlife.com)

    For any escalations / assistance, write to claimshelpdesk@pnbmetlife.com


    Name Of Insurance Company as on  :
    Status of settlement of claims arising in Remal cyclone
    As on : 17th  June 2024

    Sl.No

    Type of Claim Claims reported Claims settled
    Number Amount
    (in lacs)
    Number Amount
    (in lacs)
    1 Individual
    Insurance
    Death claims (including rider benefit if any) Nil Nil Nil Nil
    2 PMJJBY Death Claims Nil Nil Nil Nil
    3 Others   Nil Nil Nil Nil
      Total   Nil Nil Nil Nil

    Disclaimer

    Collapsed Expanded

    As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at claimshelpdesk@pnbmetlife.com or indiaservice@pnbmetlife.co.in. You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.

    PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance PlansTerm PlanProtection PlansLong Term Savings Plans , Retirement Plans & Child Education Plan.

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