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    Listening Organisation

    Listening at PNB MetLife is aligned to the pillars of our strategy. Listening enables us to serve employees better and serve customers by addressing the needs. It’s a medium through which our employees influence matters that affect them at work. At PNB MetLife we are focused on agility and intelligent rapid response capability building which has become a critical differentiator, employee sentiments do not remain static. Work flow, control and structures are not linear at PNB MetLife. Employees need to interact, engage and be engaged with multiple stakeholders both internal and external. Employee needs continue to evolve rapidly; hence listening to their sentiments holds centre stage.

    At PNB MetLife, We practice informative listening through various mediums. Town hall; Speak up – Campaign, social media, “Be a Voice”, whistle blowing, relationship listening, Happiness Index.

    Feedback, Team Huddles and Surveys are regularly conducted to assess critical parameters and seek feedback to make people, process and technology better, which in turn strengthens the organization.

    Our Values govern our actions, to build PNB MetLife a listening organization;

    At PMLI, listening is a culture, and the dimensions of listening are procedural, policy, structural, resource, skill, and technological which give recognition, acknowledgement, attention, interpretation, understanding, consideration, and response to our employees, stakeholders and customers. Listening at PMLI is aligned to the pillars of our strategy. Employee voice is the means by which employees communicate their views on employment and organisational issues. It’s a medium through which our employees influence matters that affect them at work. For PMLI, effective voice contributes toward evaluation, innovation, productivity and business improvement and results in increased job satisfaction, greater influence and better opportunities for development.

    PMLI Speak-Up culture begins with the top. The commitments to foster an environment where employees feel comfortable in escalating concerns begin with a company's executive management. It cascades down through the organization.

    Diversity is a way of life at PNB MetLife (PMLI) and that helps build supportive and collaborative work environment within the teams.

    Diversity and Inclusions

    We at PNB MetLife believe that health, happiness & productivity are related concepts, & all come together under corporate health & wellness program.

    Heath & Wellness


    Collapsed Expanded

    As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at or You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.

    PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance PlansTerm PlanProtection PlansLong Term Savings Plans , Retirement Plans & Child Education Plan.

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