PNB MetLife settles 2 claims within...

PNB MetLife settles 2 claims within 24 hours of intimation

PNB Metlife, among the leading private life insurers in Jammu & Kashmir has settled two claims within 24 hours of receiving the intimation in Ramban and Ganderbal districts. PNB MetLife has set up dedicated Claim Processing Camps in the valley to support disaster victims

  • Simplifies claim settlement process
  • Sets up Claim Processing Camps with Jammu & Kashmir Bank
    Mumbai, September 25, 2014: PNB Metlife, among the leading private life insurers in Jammu & Kashmir has settled two claims within 24 hours of receiving the intimation in Ramban and Ganderbal districts. PNB MetLife has set up dedicated Claim Processing Camps in the valley to support disaster victims with Jammu & Kashmir Bank. In response to the floods in the valley, PNB Metlife has established these special camps to ensure faster and hassle free claim settlement. The claim process is much simplified and requires minimal documentation for the customers. Additionally the company has obtained a special approval from the regulator to offer a 6 month grace period for existing policyholders to pay their premiums.

    Speaking on the occasion, Mr Tarun Chugh, MD & CEO, PNB MetLife said, "We express our sincere condolences to the aggrieved families and victims of the floods in Jammu & Kashmir. In this hour of need, we are committed to helping and supporting our customers, employees and the local community. We are relieved to share that all our employees are now safe. For our customers, we have simplified our claim processing and set up camps across the state and have a dedicated helpline for them as well. We are also providing our customers with a six month grace period for due premium payment."

    He added, "We have also set up a panel of doctors with our partners Health India and Mera Doctor to help our customers and employees. These doctors will be based out of Jammu, Srinagar, Punjab, Mumbai and NCR and will be to assist over the phone."

    PNB MetLife customers can reach out to the claim camps in the following Jammu & Kashmir Bank branches to register their claim:

    Srinagar – Hadika complex, Bagat Brazulla
    Jammu West - Reasi, Poonch, Rajouri, Kathua
    Jammu North - Doda, Udhampur
    More claim camps will be set up in Kashmir as soon as the water recedes. In the meanwhile, customers can reach out to our Jammu claim camp or contact us on our toll free no 1800 425 8989 [press 1319] or contact our special claims assistance team at following numbers:

    Mr. Ifthikar Moona - 9419093066
    Mr. Arun Sharma – 9916185878
    For medical assistance, people can reach out to PNB MetLife’s dedicated medical camp in Srinagar at Hadika complex, Bagat Brazulla.