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    Ethics & Fraud Helpline

    Report Suspected Fraud or Unethical Behavior

    This reporting service may be used for the purpose of reporting suspected fraud or unethical behavior. Please do not confuse fraud with a dispute, inquiry, or complaint that you have or may wish to file. If you have a general or service-related inquiry or misselling complaint, please click on below link.

    All employees, customers, shareholders or other interested parties who perceive or have evidence of any violation of ethical practices such as suspected fraud, unethical behavior, financial accounting irregularities, improper sales practices, negotiations with suppliers, services, business partners (brokers, etc.) or any type of business relationship can notify PNB MetLife through the Ethics & Fraud Helpline.

    The purpose of these channels is to exclusively receive reports of unethical behavior and suspected fraud securely, independently, and anonymously 24 hours a day, seven days a week. PNB MetLife prohibits employees from engaging in any form of retaliation against anyone for raising concerns of suspected fraud or unethical behavior. Retaliation is prohibited under the Company’s Code of Business Ethics.

    All calls will be handled discreetly and confidentially


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    As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at or You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.

    PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance PlansTerm PlanProtection PlansLong Term Savings Plans , Retirement Plans & Child Education Plan.

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